Forget Engagement Surveys and Exit Interviews

Photo by Jon Tyson on Unsplash

Only a few people fill out your surveys anyways. 

And why wait for an exit interview to get the critical insider information you need now? 

It’s too late. 

Use a Stay Interview instead. 

It’s easier. 

First, create a safe space for your employee to talk. 

Be open. 

Be sincere. 

Build trust. 

Second, ask smart questions. 

Start with “What keeps you here?” and end with “What would make you leave?”. 

Talk less. 

Listen more. 

You might just save that high performer from walking out the door.

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